Transparent policies to keep your personal data secure.
1. Information We Collect
A. Personal Information
- Full name
- Email address
- Phone number
- Profile details (bio, interests, etc.)
B. Transaction Data
- Payment details (processed via secure third-party payment gateways)
- Billing information
C. Usage Data
- IP address
- Device and browser type
- Platform activity and interactions
D. Communication Data
- Messages, chats, audio/video calls
- Recorded video responses or consultations (if applicable)
2. Consent
By using MinVisor, you :
- Consent to the collection and processing of your personal data
- Agree to the recording and storage of interactions where applicable
- Acknowledge that your data may be shared with experts you engage with You may withdraw your consent at any time by contacting us.
You may withdraw your consent at any time by contacting us.
3. Purpose of Data Collection
We use your data to :
- Connect you with experts and facilitate consultations
- Process payments and bookings
- Improve platform performance and user experience
- Provide customer support
- Prevent fraud, abuse or unauthorized activities
4. Sharing of Information
We may share your data with :
- Experts/advisors you interact with
- Payment gateways and financial partners
- Technology service providers (hosting, analytics)
- Government or legal authorities when required by law
We do not sell your personal data.
5. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
6. Your Rights (Under DPDP Act, 2023)
You have the right to :
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Raise grievances regarding data handling
7. Grievance Officer
In compliance with Indian law:
Grievance Officer : Dev Shah
Email : info@minvisor.com
We will address your concerns within the timelines prescribed under applicable law.
8. Data Security
We implement reasonable security safeguards to protect your data. However, no system is completely secure.
9. Cookies & Tracking
We may use cookies and similar technologies to enhance user experience and analyze usage patterns.
You can manage cookies through your browser settings.
10. Third-Party Services
MinVisor may use third-party services (such as payment processors or video platforms). We are not responsible for their privacy practices.
11. Children’s Privacy
MinVisor is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
About MinVisor
Direct access to experts who have actually done what you are trying to do. No gatekeeping. No guessing. No generic advice from people who have never been there. Just real answers from real people — when you need them most.
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