REFUND POLICY
Understanding Our Refund Terms & Conditions
1. General Policy
All payments made on MinVisor are final and non-refundable, except as outlined below.
By making a payment, you agree to this policy.
2. Eligible Refund Scenarios
Refunds may be considered only in the following cases :
- Service Not Delivered (e.g., Expert did not respond or attend the session)
- Technical Failure(e.g., platform error preventing completion of service)
- Duplicate Payment
Refunds, if approved, will be processed within 7–10 business days.
3. Non-Refundable Scenarios
No refunds will be provided for :
- Dissatisfaction with advice or outcomes
- Change of mind after booking
- Failure to attend scheduled session (no-show)
- Partial usage of services
- Delays caused by User
4. Cancellations
- Users may cancel before confirmation for a full refund
- Once a session is confirmed, cancellations may not be eligible for refunds
- Rescheduling is subject to Expert availability
5. Dispute Resolution
All refund requests must be submitted to: info@minvisor.com
MinVisor reserves the final right of decision in all cases.
6. Abuse of Policy
MinVisor reserves the right to :
- Deny refunds in case of abuse
- Suspend accounts engaging in repeated refund claims
About MinVisor
Direct access to experts who have actually done what you are trying to do. No gatekeeping. No guessing. No generic advice from people who have never been there. Just real answers from real people — when you need them most.
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